Anker Chargers & power banks

The best-known name in chargers and power banks, widely praised for fast, durable gear, but with large 2025 power bank recalls and mixed delivery and support feedback you should know about.

Chargers & power banks 2025 power bank recalls 30-day returns 18–24 month warranty
7.9 / 10 Updated 03 Oct 2026 10 min read
Varies Prices vary widely by product, from small cables to large power stations, and the store runs frequent sales. Checked 3 Oct 2026.
Screenshot of the Anker home page showing a Fall Savings banner with power banks, a MagSafe stand and a wall charger
Founded
2011
Trustpilot
3.8/5
Returns
30 days
2025 recalls
1.6M units
01The short version

A trusted charging brand with strong gear, as long as you check recall notices and the warranty

Anker makes chargers, cables, hubs, power banks and, under sister brands, earbuds, home batteries and smart-home devices. Reviewers call it dependable, fast and well designed, and it is the market leader in power banks.

7.9/10
Verdict

The product reputation is strong, but 2025 brought two large power bank recalls for fire and burn hazards, and the brand's Trustpilot score is a middling 3.8 out of 5 with delivery and warranty complaints. If you buy current, non-recalled products, register the purchase and keep your receipt, Anker remains an easy brand to shortlist. Check the recall page before you use any older Anker power bank.

Right for

  • Buyers who want fast, well-reviewed chargers and cables from an established brand
  • People shopping for a power bank who will check the model against the recall list
  • Shoppers who value a 30-day money-back guarantee and a warranty of 18 months or more

Wrong for

  • Anyone using an older Anker power bank without checking whether it was recalled
  • Buyers who need guaranteed fast delivery and tracking
  • People who want free return shipping for a change of mind

+What it gets right

  • Strong product reputation. Roundups describe Anker as durable, fast-charging and well designed, and the leader in power banks.
  • Wide range. The catalogue covers chargers, cables, hubs, docks, power banks and portable power, with sister brands for audio and smart home.
  • A real money-back guarantee. The store offers 30 days to return undamaged products for any reason, with refunds in 3 to 5 business days after inspection.
  • Free shipping in the US. The store's Shipping Policy lists free shipping on all orders, with delivery in 3 to 7 business days.
  • Long warranties on newer lines. Reported terms are 18 months on most power banks and chargers, 24 months on the Prime, Nano and MagGo lines and 36 months on the PowerCore Reserve.
  • A public recall page. The store lists its recalled power banks and apologises for the inconvenience.

−Where it slips

  • Large power bank recalls. In June 2025 the U.S. CPSC announced a recall of about 1.16 million PowerCore 10000 (A1263) units after 19 fire or explosion reports, and about 481,000 more power banks (A1647, A1652, A1257, A1681, A1689) were recalled for fire and burn hazards.
  • Mixed reputation on Trustpilot. The profile is unclaimed, with 3.8 out of 5 from 6,601 reviews and 23% one-star.
  • Delivery and warranty complaints. Reviewers mention delivery delays, tracking problems and unresolved warranty claims.
  • Buyer pays return shipping. For non-quality returns Anker refunds only the product cost.
  • Earlier controversies. Wikipedia notes a 2022 privacy issue with eufy cameras and a September 2025 congressional request for a Commerce Department review.
  • Quality varies by model. Reviewers mention overheating on some wireless power banks, heavy high-capacity packs and flimsy accessories.
02Scorecard

Weighted for product quality, safety record, warranty and how buyers are treated

Product quality, safety record and after-sales terms carry the most weight, ahead of range and price. This is a desk-research score: we have not tested Anker products ourselves, and the reviewer summaries below are as shown in search results.

Product quality & performance8.8
Fast, durable and well designed in roundups; quality varies by model.
Safety record5.8
Two large 2025 power bank recalls for fire and burn hazards.
Warranty & returns8.0
30-day returns; 18 to 36 months of warranty, though buyers pay return shipping on non-quality returns.
Support & delivery6.8
Trustpilot reviewers cite delays, tracking issues and warranty disputes.
Range & value8.5
Broad catalogue, frequent sales, free US shipping.
Reputation7.5
Market leader in power banks, but unclaimed Trustpilot profile at 3.8 and earlier controversies.
03Full review

The long version

What reviewers say, what the 2025 recalls mean for buyers, and what the store's own policies promise.

What Anker is

Anker Innovations was founded in September 2011 by Steven Yang and is headquartered in Changsha, China, with a listing on the Shenzhen Stock Exchange. The Anker brand makes chargers, cables, hubs and power banks, and the group also owns Soundcore (audio), eufy (smart home), Anker SOLIX (home and portable power), Nebula and others. It sells through its own store and through retailers such as Amazon.

What reviewers say

Roundups describe Anker as a dependable staple, with fast charging, durable construction and thoughtful multi-device chargers, and as the market leader in power banks. The recurring criticisms are occasional overheating on some wireless power banks, heavy high-capacity packs and flimsy accessories, and quality that varies by model.

The reputation is for good gear overall, so the question for each purchase is whether the specific model has a clean safety record.

The 2025 power bank recalls

The Anker Product Recalls page listing two power bank recalls from 2025
Screenshot of anker.com/product-recalls taken 3 Oct 2026, shown for review and commentary. Page content and branding belong to Anker.

This is the most important caution. On 12 June 2025 the U.S. Consumer Product Safety Commission announced a recall of about 1.16 million Anker PowerCore 10000 (model A1263) power banks after 19 reports of fires and explosions, including two minor burn injuries and 11 reports of property damage. A second recall covered about 481,000 power banks, models A1647, A1652, A1257, A1681 and A1689, after 33 reports of fires or explosions and four minor burns. Anker's own recall page lists both groups and dates them to June 2025, while CPSC listings in search results give 18 September 2025 for the second, so read the official notices for your model.

If you own an older Anker power bank, check the model number against the recall lists before you keep using it.

Reputation and what buyers report

Trustpilot shows an unclaimed profile with 3.8 out of 5 from 6,601 reviews, with 62% five-star and 23% one-star. Buyers praise durable, fast products and a smooth store. Complaints centre on delivery delays, tracking problems and unresolved warranty claims. Wikipedia also notes a 2022 privacy controversy over eufy cameras and a request from a U.S. congressional committee in September 2025 for a Commerce Department review, which concern the wider group rather than the chargers themselves.

Anker products worth a look

Reviews of a brand are only useful if you know what to buy, so here are four current products from the US store. We checked each model number against Anker's recall list and none appears on it. The specifications and prices are the brand's own, from 3 Oct 2026.

Anker Nano Charger 45W (A121D)

A single-port 45W GaN wall charger weighing about 75 g, with a plug that folds flat and a small display that shows watts and temperature. It was $39.99 against a $49.99 list price, with a 4.9 store rating from 922 reviews. The brand says it can charge an iPhone 17 Pro to 50% in about 20 minutes, though its own footnote says the charger delivered up to 39W to that phone in testing. It is the easiest recommendation for most people because it also charges tablets and most USB-C phones.

The Anker Nano Charger 45W product page with the foldable charger and a 20-minute charging comparison
Screenshot of the Anker Nano Charger 45W page on anker.com, taken 3 Oct 2026, shown for review and commentary. Page content and branding belong to Anker.

Anker Laptop Power Bank 25K, 165W (A1695)

A 25,000 mAh power bank with three USB-C ports (two with built-in retractable cables) and one USB-A, up to 165W combined and 100W on a single port, weighing about 595 g. It was $119.99 with a 4.8 rating from 742 reviews, and the brand lists it as flight-approved and monitored by its ActiveShield 2.0 temperature system. It suits laptops and long trips. Given the 2025 recalls, register it, keep the receipt and check the recall page from time to time.

The Anker Laptop Power Bank 25K 165W product page with built-in cables and a charge-time chart
Screenshot of the Anker Laptop Power Bank 25K page on anker.com, taken 3 Oct 2026, shown for review and commentary. Page content and branding belong to Anker.

Anker MagGo 3-in-1 Wireless Charging Station (A25M8)

A foldable Qi2 charging pad for an iPhone, Apple Watch and AirPods, at $89.99 with a 4.9 rating from 119 reviews. It charges a phone at up to 15W and a watch or earbuds at 5W, and it works with the iPhone 12 to 17 series. A 40W adapter is recommended and, depending on the bundle, is not always included, so check what is in the box before you order.

The Anker MagGo 3-in-1 Wireless Charging Station product page with a compact foldable pad
Screenshot of the Anker MagGo 3-in-1 page on anker.com, taken 3 Oct 2026, shown for review and commentary. Page content and branding belong to Anker.

Anker Prime Wireless Charging Station 3-in-1 (A25N1)

A pricier desktop version at $149.99 (list $179.99) with a 4.8 rating from 178 reviews. It offers Qi2.2 charging up to 25W for newer iPhones, 5W for the watch and earbuds, and an AirCool fan the brand says runs at 19 dB. It is designed for Apple devices only and needs a 45W or higher adapter, sold separately, for full speed.

The Anker Prime 3-in-1 Wireless Charging Station product page showing compatible Apple devices
Screenshot of the Anker Prime 3-in-1 page on anker.com, taken 3 Oct 2026, shown for review and commentary. Page content and branding belong to Anker.

Returns, shipping and warranty

The US store offers a 30-day money-back guarantee for any reason on undamaged products with packaging and accessories. Refunds go to the original payment method 3 to 5 business days after the return passes inspection. You pay return shipping unless the item is faulty. Shipping is free on all US orders and takes 3 to 7 business days, and the store ships within the United States only. Orders placed through Amazon or Kickstarter follow those sellers' policies. Reported warranty lengths are 18 months for most power banks and chargers, 24 months for the Prime, Nano and MagGo lines and 36 months for PowerCore Reserve, and they vary by country.

Buying advice

Check the model against the recall list, choose a current product, register it and keep the receipt. Remember that the affiliate link above opens Anker's Canadian store, so US shoppers should use anker.com for the policies described here.

04Spec sheet

Everything on paper

Figures from the brand's pages and published sources, checked 3 Oct 2026.

CompanyAnker Innovations, founded in September 2011 by Steven Yang in Shenzhen · headquartered in Changsha, Hunan · listed on the Shenzhen Stock Exchange (300866)
BrandsAnker, Anker SOLIX, Soundcore, eufy, Nebula, ROAV, eufyMake
Recall 1 (2025)PowerCore 10000, model A1263 · about 1,158,000 units · 19 fire or explosion reports (CPSC, 12 Jun 2025)
Recall 2 (2025)Power banks A1647, A1652, A1257, A1681, A1689 · about 481,000 units · 33 fire or explosion reports
Returns (US store)30-day money-back guarantee on undamaged products with packaging and accessories · refund in 3–5 business days after inspection
Return shippingPaid by the buyer for non-quality returns
Shipping (US store)Free on all orders · 3–7 business days · US only
Warranty18 months on most power banks and chargers · 24 months on GaNPrime, Prime, Nano and MagGo · 36 months on PowerCore Reserve (varies by country)
Third-party purchasesAmazon and Kickstarter orders follow those sellers' return policies
Support[email protected] · recall line 800-988-7973

Warranty lengths and policies differ by country, product and seller. Check the product page and the policy for your region.

05How it compares

Anker products worth a look

Four current products from the US store, chosen to cover the main jobs (wall charger, power bank, wireless charging). None of the model numbers appears on Anker's recall list. Prices as listed on 3 Oct 2026.

ProductPriceKey specsStore rating
Anker Nano Charger 45W (A121D)$39.99 (list $49.99)45W single USB-C, GaN, foldable plug, 75 g4.9 (922 reviews)
Anker Laptop Power Bank 25K 165W (A1695)$119.9925,000 mAh, 3 USB-C + 1 USB-A, 165W, 595 g4.8 (742 reviews)
Anker MagGo Wireless Charging Station 3-in-1 (A25M8)$89.99Qi2 15W phone, 5W watch and earbuds, foldable4.9 (119 reviews)
Anker Prime Wireless Charging Station 3-in-1 (A25N1)$149.99 (list $179.99)Qi2.2 25W, AirCool at 19 dB, Apple devices only4.8 (178 reviews)
Specifications, prices and ratings come from the Anker US store product pages on 3 Oct 2026 and are the brand's own figures; store ratings are collected by the brand.

The Nano 45W is the simplest buy for most people, the 25K power bank is the pick for laptops and travel, and the MagGo suits an iPhone-and-watch desk. Pay extra for the Prime only if you want 25W and a quieter charger.

06FAQ

Questions people actually ask

Is Anker a good brand?
Reviewers describe Anker as a dependable, fast-charging brand and the market leader in power banks. Its record is dented by two large 2025 power bank recalls and mixed Trustpilot feedback on delivery and warranty claims.
Which Anker products were recalled?
In 2025 the PowerCore 10000 (model A1263, about 1.16 million units) and power banks with model numbers A1647, A1652, A1257, A1681 and A1689 (about 481,000 units) were recalled for fire and burn hazards. The brand's recall page dates both to June 2025, while the CPSC listing in search results gives 18 September 2025 for the second group, so check the official notices.
How do I check my power bank?
Look for the model number on the device, compare it with the recall lists on Anker's Product Recalls page and the CPSC, and stop using any recalled unit. Follow the brand's remedy instructions or call the recall line.
What is the return policy?
The US store offers a 30-day money-back guarantee on undamaged products with all accessories and packaging. Refunds arrive 3 to 5 business days after inspection, and you pay return shipping unless the product is faulty.
How long is the warranty?
Reported terms are 18 months for most power banks and chargers, 24 months for the Prime, Nano and MagGo lines and 36 months for PowerCore Reserve. Terms differ by country and seller, so check your product page.
Is shipping free?
The US store lists free shipping on all orders with delivery in 3 to 7 business days and ships to the United States only. Buying through Amazon or another retailer follows that seller's terms.
Is it better to buy from Anker or Amazon?
Both sell genuine Anker products, but returns, refunds and warranty handling follow the seller's rules. Anker's own store gives a 30-day return and direct warranty claims.
08Final verdict
7.9/10

Reliable charging gear from a market leader, with a safety record you should check

Anker earns its reputation on speed, durability and design, and the 30-day return and long warranties make buying direct low risk for most products.

The 2025 power bank recalls are the main caution, along with delivery and warranty complaints. Check the recall page, buy current models, keep your receipt and register the product, and Anker is still an easy default for chargers and cables.

Consider it if you

  • You want a well-reviewed charger, cable or hub
  • You will check any power bank model against the recall list
  • You value a 30-day return and an 18-month or longer warranty

Skip it if you

  • You have an older power bank that matches a recall and want to keep using it
  • You need fast, tracked delivery above all else
  • You need free return shipping for a change of mind
09Sources & method

How this review was put together

This is a desk-research review. We have not tested Anker products ourselves. Return, shipping and recall information comes from the Anker US store policy and recall pages (checked 3 Oct 2026); recall figures and dates from CPSC, CBS News and Macworld coverage as shown in search results; company history and controversies from Wikipedia; warranty lengths from Anker warranty pages as shown in search results; reviewer opinion from roundup summaries in search results; reputation from Trustpilot. We could not find a Better Business Bureau profile for Anker. We wrote our own text. The six images are our own screenshots of the public Anker home, recall and product pages, taken on 3 Oct 2026 and shown for review and commentary; the content and branding belong to Anker, and we will remove them if asked. Anker's Terms say its content may not be reproduced for commercial purposes, so we did not download or reuse its image files or logo. Anker, Soundcore and eufy are trademarks of their owners. We could not read the brand's affiliate programme terms.

Big Time Bikers is independent and is not affiliated with, sponsored or endorsed by Anker. The link to Anker is an affiliate link: if you buy through it we may earn a commission at no extra cost to you, and this never changes a score. We did not receive payment or a free product for this review.

7.9/10
Anker Chargers & power banks
Varies