Bicycle Booth Cycling apparel
An approved refund carries a 10% restocking and sanitization fee, avoidable only by taking store credit or an exchange instead.
Disclosure: this page contains an affiliate link. If you buy through it we may earn a commission at no extra cost to you, and it never changes a score.
A refund path that costs 10% even when approved
Bicycle Booth sells custom-designed cycling jerseys, kits, bib shorts, and accessories, including personalized options with custom text, logos, or designs.
Bicycle Booth's exchange/refund policy, read directly on bicyclebooth.com, allows order cancellation only within 48 hours of placement, before production, packaging, or shipping starts. Exchanges and refunds must be requested within 30 days of delivery, tracked by the carrier's delivery confirmation. For refunds specifically, the policy states a "10% restocking and sanitization fee" applies to the total order value, and shipping costs are non-refundable; the buyer also pays return shipping unless the error was Bicycle Booth's own, in which case it reimburses that cost once the return is approved. That 10% fee can be avoided entirely by choosing store credit (100% of the order value) or an exchange instead of a cash refund. Items with personalization -- custom collar text, side panel text, logos, or custom designs -- are final sale and not eligible for refund or exchange at all, though the policy says sizing problems on personalized items get case-by-case help. Clearance items, mystery products, undergarments, and orders of 15 or more apparel items are also final sale. Returning an order that drops below a free-gift threshold after removing items triggers a separate $35 fee unless the unused gift itself is returned. Refunds are explicitly denied for ordering the wrong size or color, giving an incorrect shipping address, delivery delays outside Bicycle Booth's control, or returning a promotional bundle without all its items -- those cases may still qualify for an exchange or store credit instead. Items returned without prior approval are not sent back to the customer. We could not confirm specific prices on bicyclebooth.com's product pages, and have not ordered from Bicycle Booth ourselves.
Right for
- Buyers who are fine taking store credit or an exchange instead of a cash refund, which avoids the 10% fee entirely
- Anyone confident in their size and design choice before ordering any personalized item, since those are final sale regardless of reason
- Buyers who can cancel within 48 hours of placing an order if they change their mind before production starts
Wrong for
- Anyone who wants a full cash refund without a deduction, since only store credit or exchange avoid the 10% restocking and sanitization fee
- Buyers ordering a personalized jersey or kit who might want to return it for a non-sizing reason, since custom items are final sale outright
- Anyone who might order 15 or more apparel items in one order, since that entire order becomes final sale regardless of individual item issues
+What it gets right
- A 30-day exchange and refund window, tracked from actual delivery rather than an earlier date, is clearly stated. You get a full month after your item actually arrives to decide whether to request an exchange or refund.
- The 10% restocking fee is avoidable entirely by choosing store credit or an exchange instead of cash. If you're open to store credit, you can get the full order value back rather than losing 10% to a fee.
- Bicycle Booth reimburses return shipping cost when the return is due to its own error. You're not out extra money for a mistake that wasn't yours, once that return is approved.
- Sizing problems on personalized items get case-by-case help rather than being flatly excluded. A sizing issue on a custom jersey isn't automatically a dead end, even though personalized items are otherwise final sale.
−Where it slips
- A cash refund on an eligible return carries a 10% restocking and sanitization fee on the total order value. Choose store credit or an exchange instead of a cash refund if you want to avoid losing that 10%.
- Personalized items (custom text, logos, or designs) are final sale, with no refund or exchange for reasons other than sizing. Be fully certain about a personalized design and size before ordering, since there is essentially no way back otherwise.
- Orders can only be cancelled within 48 hours of placement, before production starts. Decide quickly if you want to cancel; the window closes as soon as production begins.
- Orders of 15 or more apparel items are final sale in their entirety, and shipping costs are non-refundable on any return. Avoid very large bulk orders if you want any return flexibility, and budget the original shipping cost as non-recoverable either way.
Weighted down by the 10% refund fee and the broad final-sale carve-outs
This is a desk-research review: we have not ordered from Bicycle Booth, and could not confirm specific product prices on the pages we checked. The 30-day window and store-credit/exchange fee waiver are real strengths; the 10% cash-refund fee and the final-sale rules on personalized and bulk orders held the score down.
The long version
What Bicycle Booth offers, the 10% refund-fee structure we found, pricing, and who this fits.
What Bicycle Booth offers
Bicycle Booth sells custom-designed cycling jerseys, kits, bib shorts, base layers, and accessories, including personalized options with custom text, logos, or designs.
Pricing
On 2 Nov 2026, bicyclebooth.com's collection and product pages we checked displayed "Regular price" and "Sale price" labels with no dollar amounts visible; we could not confirm specific jersey or kit prices from the pages we were able to load, so we are not citing a figure here. Check current prices directly on bicyclebooth.com before ordering.
Refunds
Orders can be cancelled only within 48 hours of placement, before production starts. Exchanges and refunds must be requested within 30 days of delivery. A cash refund carries a 10% restocking and sanitization fee on the total order value, avoidable by choosing store credit (100% value) or an exchange instead; shipping costs are non-refundable either way, and the buyer pays return shipping unless the error was Bicycle Booth's. Personalized items (custom text, logos, or designs) are final sale, except for sizing issues, which get case-by-case help. Clearance items, mystery products, undergarments, and orders of 15+ apparel items are also final sale. Refunds are denied for wrong size/color ordered, incorrect shipping address, delays outside Bicycle Booth's control, or incomplete promotional-bundle returns.
Buying advice
If you want to avoid the 10% restocking fee entirely, plan to take store credit or an exchange rather than a cash refund if something doesn't work out. Be certain about sizing and design before ordering any personalized item, since those are final sale outside of sizing issues. Confirm the current price directly on bicyclebooth.com before ordering, since we could not verify specific prices ourselves.
Everything on paper
Figures from bicyclebooth.com's exchange/refund policy page, checked 2 Nov 2026.
Prices, offers and policies change often. Check the product page and the policies that apply when you buy.
Refund method vs. what you actually get back
Based on bicyclebooth.com's exchange/refund policy, checked 2 Nov 2026.
| Refund method | What you receive |
|---|---|
| Store credit | 100% of order value |
| Exchange | Full value, as the replacement item |
| Cash refund | 90% of order value, 10% fee deducted |
Choosing store credit or an exchange avoids the 10% fee that applies only to cash refunds.
Questions people actually ask
How much does Bicycle Booth cost?
Does Bicycle Booth charge a restocking fee?
Can I return a personalized Bicycle Booth jersey?
Can I cancel my Bicycle Booth order?
Shop Bicycle Booth
Confirm the current price directly, and plan to take store credit or an exchange instead of a cash refund if you want to avoid the 10% fee.
Bicycle Booth
Bicycle Booth cycling jerseys and kits.
Shop Bicycle BoothBicycle Booth jersey/kit
Price not confirmed on the pages we checked; see the current price at checkout.
Shop at Bicycle BoothPrices observed 02 Nov 2026 and subject to change. This is an affiliate link.
A workable return path, but cash refunds cost 10%
Bicycle Booth sells custom-designed cycling jerseys, kits, and apparel, including personalized options, though we could not confirm specific prices on the pages we checked.
A 30-day exchange and refund window exists, but a cash refund carries a 10% restocking and sanitization fee you can only avoid by taking store credit or an exchange instead, and personalized items are final sale outside of sizing issues.
Consider it if you
- You are open to store credit or an exchange instead of a cash refund, to avoid the 10% fee
- You are fully certain about sizing and design before ordering any personalized item
- You can cancel within 48 hours of ordering if you change your mind before production starts
Skip it if you
- You want a full cash refund without any deduction on an eligible return
- You might want to return a personalized item for a reason other than sizing
- You are planning a bulk order of 15 or more apparel items and want return flexibility on it
How this review was put together
This is a desk-research review. We have not ordered from Bicycle Booth. Refund policy text comes directly from bicyclebooth.com, checked 2 Nov 2026. We could not confirm specific product prices on the pages we were able to load, and have not cited a figure we did not see ourselves. We wrote our own text. The image is our own screenshot of a public Bicycle Booth page, taken on 2 Nov 2026 and shown for review and commentary; the content and branding belong to Bicycle Booth, and we will remove it if asked. We did not review the brand's affiliate programme terms.
Big Time Bikers is independent and is not affiliated with, sponsored or endorsed by Bicycle Booth. The link to Bicycle Booth is an affiliate link: if you buy through it we may earn a commission at no extra cost to you, and this never changes a score. We did not receive payment or a free product for this review.