GearUP Booster Game network optimizer

What GearUP Booster is

GearUP Booster is a paid game network optimizer made by GearUP Portal Pte. Ltd. of Singapore. Instead of changing the game, it sends your traffic to the game server over the company's own paths, which it calls Adaptive Intelligent Routing, with the aim of cutting ping, packet loss and jitter. The site says it supports more than 3,000 games and reports 8 million monthly active users, a figure we could not verify.

Platforms and how it works

The Windows app needs Windows 7 to 11 and about 200 MB of space. Separate apps cover iOS and Android, and consoles, Steam Deck and VR headsets are supported through the GearUP Router or by sharing a PC connection. The mock-up on the page shows an estimated ping and a 33 ms reduction; that is the company's illustration, not a measured test. The safety page says GearUP only optimises the connection and that games should not detect or ban you.

What independent critics found

We could not find a review from Tom's Guide, TechRadar or PCMag, or any controlled test with ping measured before and after. The most detailed test we opened is an affiliate review on alucare.fr (15 September 2026), whose author reports a drop from 109 ms to about 34 ms in Escape from Tarkov, says results vary by provider and region, and lists downsides: some games are not detected automatically and the service is unavailable in some regions. The site uses a GearUP discount code, so treat it as promotional. A competitor's blog also published Minecraft figures, which we did not rely on.

What customers report

Trustpilot shows 4.8 out of 5 from 4,110 reviews, 87% five-star, 7% four-star, 2% three-star, under 1% two-star and 3% one-star, with 3,595 reviews in the last 12 months. The profile is claimed, carries a paid Trustpilot subscription, asks customers to review and the company replied to 91% of negative reviews. Many of the most recent reviews carry an Invited label, which means they were solicited by the company. Positive reviewers describe lower ping to Singapore and Tokyo servers and less packet loss; one asks for a better way to choose the region rather than automatic node selection.

On the router's shop page, 142 reviews include users who say ping fell from 72 to 52 and others, mostly in Russia, who bought it to reach blocked servers and said ping did not change much.

Pricing and trial

PC plan prices are not shown on the website; they appear in the app or at checkout. The official shop lists a Mobile Membership at $6.99 for one month, a Router Membership at $9.99 for one month and the HYPEREV router at $39.99 (regular price $99.99) with 3 months of membership. The free trial lasts 3 days, and the PC FAQ says the first payment is generally taken about 30 minutes before the trial ends. Auto-renewal is switched on when you place an order and emails are sent three days before a charge.

Refunds, privacy and terms

• Refunds. Section 10.3 says purchases are final, non-refundable and non-cancellable unless the terms or law say otherwise. EEA, Swiss and UK customers can cancel a subscription and request a refund within 14 days, reduced pro-rata for use. The membership section also says there are no refunds or credits for partially used periods where the law permits.
• Billing. The agreement says your payment method may be authorised for up to about 12 months of service at registration and that you will not get a notice when the trial ends.
• Privacy. The policy (updated 7 April 2025) lists identity, billing, account and usage data, plus IP and MAC address, ISP, device and ping value. It says GearUP does not sell personal information and shares it with service providers and related companies.
• Disputes. North American users are bound by individual arbitration under California law with a class-action waiver, unless they opt out in writing within 30 days.

Buying advice

Start the free trial on the device you play on, note your ping to your usual server with and without it, and cancel before the trial ends if the gain is not worth paying for.