Riding'times Canada Electric dirt bikes
A narrow 15-day or 15-km return window (whichever comes first), with a flat CAD $500 shipping deduction even on an unopened return, rising further with a 20% restocking fee if the bike has been ridden or unboxed.
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A workable but costly return window for bulky e-bikes
Riding'times Canada sells electric dirt bikes, mini motos, and a fat-tire moped-style e-bike, built for the Canadian market with a warehouse in Aurora, Ontario.
Riding'times states its return policy exists because "returns involve specialized freight handling and inspection procedures" given the size and weight of e-bikes. The return window itself is narrow and dual-gated: a personal-reason return is only accepted within 15 days of delivery AND if the bike has been ridden less than 15 km, whichever limit is hit first disqualifies the return. Even an unopened, unridden bike returned within that window carries a flat $500 CAD shipping deduction ($250 CAD original shipping plus $250 CAD return shipping) from the refund. If the box has been opened and the bike ridden under 15 km, a 20% restocking fee is added on top of that same $500 CAD deduction. Cancelling an order before a tracking number is created is free, but once the courier has been scheduled for pickup, even if the bike is still physically at the warehouse, a flat $250 CAD cancellation shipping fee applies. The 2-year all-inclusive manufacturer's warranty for manufacturing defects, however, is a genuine strength, and it applies specifically to bikes bought directly from the official site, with warranty eligibility requiring the original order number. We have not purchased a Riding'times e-bike ourselves.
Right for
- Buyers confident in their model choice, since even an unopened change-of-mind return costs $500 CAD in shipping alone
- Buyers who will test-ride and decide within the first few days and under 15 km, rather than waiting closer to the window's edge
- Anyone buying directly from ridingtimes.ca who wants the 2-year manufacturer's warranty, since it doesn't apply to third-party purchases
Wrong for
- Anyone who might want to return a bike simply because they change their mind, given the flat $500 CAD shipping deduction even when unopened
- Buyers who expect to test-ride more than 15 km before deciding, since that alone disqualifies a personal-reason return
- Anyone who might cancel an order after the courier has already been scheduled for pickup, since a $250 CAD fee applies even if the bike hasn't left the warehouse yet
+What it gets right
- A 2-year all-inclusive manufacturer's warranty covers the frame, battery, motor, and electrical components for manufacturing defects. A genuinely long warranty term for this product category gives real protection against a defect discovered after the return window closes.
- Order cancellation before a tracking number is created is completely free. A fast decision to cancel, before the order actually ships, avoids any fee at all.
- The return policy publishes exact dollar figures for every scenario (cancellation, refusal, unopened return, opened return) rather than vague language. Specific, itemized costs let you calculate the real financial risk of a return before you order.
- Confirmed defects or shipping damage get technical support, replacement parts, or a replacement solution, separate from the costly personal-reason return process. Genuine quality issues are handled through a different, more supportive path than an ordinary change-of-mind return.
−Where it slips
- Even an unopened, unridden bike returned within 15 days carries a flat $500 CAD shipping deduction from the refund. Budget for losing $500 CAD even in the best-case return scenario, not just a smaller restocking fee.
- The return window is gated by both 15 days AND 15 km of riding, whichever limit is reached first disqualifies the return. A longer test ride, even within the 15-day window, can independently void your ability to return the bike.
- Once a courier has been scheduled for pickup, a $250 CAD cancellation fee applies even if the bike is still physically at the warehouse. A cancellation decided even slightly too late in the shipping process still costs money.
- Customers who arrange their own return shipping are required to use signature-required delivery with insurance, and Riding'times disclaims responsibility for loss or damage otherwise. Factor in the extra cost of insured, signature-required shipping if you ever need to arrange your own return.
Weighted for the warranty strength against the real cost of a personal-reason return
This is a desk-research review: we have not purchased from Riding'times. The 2-year warranty and itemized fee disclosure are strengths; the $500 CAD minimum return cost held the score back substantially.
The long version
What Riding'times Canada sells, exactly what a return costs at each stage, the warranty terms, and who this fits.
What Riding'times Canada sells
Riding'times Canada sells electric dirt bikes, mini motos, and a fat-tire moped-style e-bike, built for the Canadian market.
Pricing
On 2 Nov 2026, prices on ridingtimes.ca ranged from $999 CAD for the GT54 up to $2,599 CAD for the GT73 Pro, before taxes.
Returns and fees
A personal-reason return is only accepted within 15 days of delivery and if the e-bike has been ridden less than 15 km, whichever limit is reached first disqualifies the return. An unopened, unridden bike returned within that window carries a flat $500 CAD shipping deduction ($250 CAD original plus $250 CAD return shipping). An opened bike ridden under 15 km carries that same $500 CAD deduction plus a 20% restocking fee. Cancelling before a tracking number is created is free; after a courier has been scheduled for pickup, a $250 CAD cancellation shipping fee applies even if the bike hasn't physically left the warehouse. A refused shipment without prior authorization is treated as a return, with both the $250 CAD original and $250 CAD return shipping costs deducted. Confirmed defects or shipping damage get technical support, replacement parts, or a replacement solution instead, a separate and more generous path. Refunds take up to 7 business days after inspection.
Warranty
Riding'times offers a 2-year all-inclusive manufacturer's warranty for the original purchaser on e-bikes bought directly from ridingtimes.ca, covering manufacturing defects in the frame, battery, motor, and electrical components. It does not cover damage from incorrect or improper installation, and free accessories or items not purchased directly from the site are excluded. The warranty is transferable to a new owner within the 24-month period if they have the original order number and purchaser's name.
Buying advice
Be confident in your model choice before ordering, since even an unopened return costs $500 CAD in shipping alone, and a test ride over 15 km independently disqualifies a return regardless of how many days remain. Buy directly from ridingtimes.ca if you want the 2-year warranty, since it doesn't apply to third-party purchases.
Everything on paper
Figures from ridingtimes.ca's Return Policy and Warranty pages, checked 2 Nov 2026.
Prices, offers and policies change often. Check the product page and the policies that apply when you buy.
Return cost by scenario, at a glance
Based on ridingtimes.ca's Return Policy page, checked 2 Nov 2026.
| Scenario | Cost to you |
|---|---|
| Cancel before tracking number created | Free |
| Cancel after courier scheduled for pickup | $250 CAD fee |
| Unopened, unridden return (within 15 days/15 km) | $500 CAD shipping deduction |
| Opened, ridden under 15 km return | $500 CAD + 20% restocking fee |
| Confirmed defect or shipping damage | Support/replacement, not the fee schedule above |
The fee schedule is specific and predictable, but even the best-case personal-reason return costs $500 CAD, budget for that before ordering.
Questions people actually ask
Is Riding'times Canada legit?
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Does Riding'times charge a fee to cancel an order?
Shop Riding'times Canada
Confirm your model choice carefully before ordering, since even an unopened return costs $500 CAD in shipping, and buy directly for the 2-year warranty.
Riding'times Canada
An electric dirt bike or mini moto from Riding'times Canada.
Shop Riding'times CanadaRiding'times electric dirt bike
Listed from $999 to $2,599 CAD at the time we checked, before taxes; confirm current price on the product page.
See bikes at Riding'times CanadaPrices observed 02 Nov 2026 and subject to change. This is an affiliate link.
A clear fee schedule, with a real floor on return cost
Riding'times Canada sells electric dirt bikes and mopeds priced roughly $999-$2,599 CAD, backed by a genuinely strong 2-year warranty for direct-site purchases.
Its return policy is specific and itemized, but even the best-case personal-reason return costs $500 CAD in shipping, and the window closes at either 15 days or 15 km of riding, whichever comes first, so be confident in your model choice before ordering.
Consider it if you
- You are confident in your model choice and unlikely to need a personal-reason return
- You will decide within the first few days and a short test ride, well under the 15-day/15-km limit
- You are buying directly from ridingtimes.ca to qualify for the 2-year warranty
Skip it if you
- You might want to return a bike simply because you change your mind, given the $500 CAD minimum deduction
- You want to test-ride more extensively than 15 km before deciding whether to keep the bike
- You might cancel an order late in the shipping process and expect that to remain free
How this review was put together
This is a desk-research review. We have not purchased from Riding'times Canada. Prices and policy text come from ridingtimes.ca, checked 2 Nov 2026. We wrote our own text. The image is our own screenshot of a public Riding'times Canada page, taken on 2 Nov 2026 and shown for review and commentary; the content and branding belong to Riding'times Canada, and we will remove it if asked. We did not review the brand's affiliate programme terms.
Big Time Bikers is independent and is not affiliated with, sponsored or endorsed by Riding'times Canada. The link to Riding'times Canada is an affiliate link: if you buy through it we may earn a commission at no extra cost to you, and this never changes a score. We did not receive payment or a free product for this review.